All personal data you supply us will be collected and recorded. Your personal data will be protected by us in accordance with the latest GDPR.
Website Usage Data - includes information on how you use our website and services.
Identity Data - This will include your title, first and last names.
Contact Data - This information includes our clients billing address, email address and contact details as well as project/job address
Financial Data - This includes bank account information of our clients and suppliers.
Transaction Data - This includes information on payments to our suppliers and from our clients.
When do we collect your data?
When you contact us via email, post or telephone when either requesting a quote, a general enquiry or by providing us with feedback.
If you contact us through any social media outlets, we will collect your visible name, handle and email address.
If you apply for a job with us, we will collect your name and contact details, previous work documents and references, qualification certificates, right to work in the UK documentation if applicable (to fulfil our legal requirements).
How do we use your data?
We collect this information to assist us with any current or future correspondence between us and to ensure we can supply a prompt response to any of your queries.
To contact you about marketing info such as new services provided or current discounts being run.
To respond to any queries you may have and to investigate any complaints we may receive regarding our service provided. We may use this information to help improve our services.
Monitoring how you use our website allows us to have an understanding on your needs and requirements. This enables us to make improvements to the service where necessary.
Any information gained during our recruitment process will be used by us to help assess candidates' suitability to the particular position being applied for.
Who do we share your data with?
We may use our trusted third-party sub-contractors to undertake specific tasks on site which we are unable to carry out. Information such as your name, company name, address and contact details may be passed to them in order for the project to progress promptly.
Our legal and financial advisors and accounts team.
Where is your data stored?
We understand your concerns regarding handing over personal details to us. Rest assured your personal data is stored on a secure UK based server and in accordance to The Data Protection Act 1998 and the GDPR 2018.
How long do we store your data for?
We store your personal data for as long as we feel we require it. Typically, we will hold records of your information for 8 years from the date we last engaged. We review our stored data records regularly and will not retain any data we feel is no longer needed.
What are your rights?
You are entitled to have your personal information protected, used in a fair and legal way, and made available to you when you ask us for a copy. If you feel your personal information is wrong, you are entitled to ask us for that information to be corrected.
In order to process personal data, organisations must have a lawful reason. The lawful reasons for processing personal data are set out in Article 6 of the GDPR. The six lawful reasons for processing personal data are:
To carry out a contract.
In order for an organisation to meet a legal obligation.
Where processing the personal data is necessary to protect the vital interests of a person.
Where processing the personal data is necessary for the performance of a task carried out in the public interest.
In the legitimate interests of a company/organisation (except where those interests contradict or harm the interests or rights and freedoms of the individual).
If you've consented to us using your personal data, you can withdraw this consent at any time. You have the right to request we don't use your personal data for our marketing intentions. You can also request we restrict our handling and sharing of your personal data.
If you have any queries regarding your personal data or wish to exercise any of your personal rights please contact us at firstname.lastname@example.org