How do you ensure the confidentiality of your survey data?
posted 28th August 2024
At MB Survey Solutions, we take your confidentiality very seriously. We ensure you remain safe and protected throughout your surveying experience, ensuring the surveying data we capture is kept safe and secure.
Data confidentiality is ensuring your personal data, and private property data is protected against unauthorised access, theft, or disclosure without your permission. We understand our clients concerns, as data breaches become more frequent, which is why we have implemented robust safeguards to protect your data, ensuring it remains confidential at all times.
Restricted Access
With over twenty five years combined experience in the surveying industry here in the UK, spending the majority of our careers working for the oldest surveying company in Essex, we have learned the importance of surveying data confidentiality. One of the ways we ensure this is by controlling who has access to your personal information, property information, surveying files, images, and documents. Access is only granted to those actively working on your survey, which means fewer of our employees have access, reducing the risk of data breach.
Essential Training
All our employees are trained on the importance of confidentiality when dealing with clients, and they have all been fully updated on how to handle confidential information, ensuring it remains safe. With clear guidelines, we reduce the risk of data breaches caused by human error. We have ongoing training on a regular basis, often touching on points of confidentiality.
Data Retention
As you can imagine, we handle a lot of data for surveys throughout the country. Which is why we take confidentiality of your survey data very seriously. We have set policies on what data we store and how long we store it for, along with how we dispose of the data when we no longer need it.
Office Security
As you know, from reading our previous blogs, the majority of surveying work is actually in-office work, only a small percentage of time is spent on site, especially with measured building surveys and topographical surveys. This means that we need to ensure your survey data is protected while being used in our office environment. We have an alarm system, along with CCTV cameras, and all confidential data is locked away when we are not using it, ensuring it stays out of sight and out of the wrong hands.
We Work With You
We work with our clients, providing you with the survey you need, along with the amount of detail you need. Sometimes we may require confidential documents from you, including title deeds, along with personal information. Do not worry, we will never ask you for your bank account information. We do need your name, address, and contact phone number. We will also need an email address, enabling us to forward your drawings to you once we have completed the survey.
Why You Can Trust MB Survey Solutions
You can trust MB Survey Solutions to meet your surveying needs.
- 25 years combined experience
- Majority of our careers was working at the oldest surveying firm in Essex
- Nationwide service
- Accurate and detailed surveys you can trust
- Competitive prices without compromising on quality
- Choice of property surveys to choose from
- First class customer service and support
Conclusion
Are you looking for accurate floor plans or a topographical survey before you construct a new building? You can use MB Survey Solutions with complete confidence, knowing we take every precautions to ensure the confidentiality of your survey data at all times. Do you want to discuss this further, feel free to give us a call.